One of the most rewarding aspects of this experience has been the magic of uncovering truths. From summarizing my experiences to editing the video segments, there are inevitably things that get lost along the way (i.e. pieces cut out). There is something special about walking into an interview with no expectations, and leaving with applicable life lessons. It was a rewarding experience to see thoughts converted into words. Several times during my encounters, the interviewees would finish an answer, and immediately after, laugh or briefly pause out of astonishment for what they had never been able to articulate before.

           For the period of time that I spent with these incredible individuals, I could not help but draw my own conclusions about what they were trying to say. Beyond descriptions of their titles and history of job experience within their various areas of expertise, there was a clear commonality; for many of JMU's faculty and staff, their engagement with students is somewhat undervalued and over complicated. This realization became evident for me, when at the end of each video-interview segment, every "face" gave a similar piece of advice for students: "say hi." Regardless of the department, all who love to work for the university, love it in-part because of what it means to be a Duke. The simplicity of merely starting up a conversation with a random passerby is too-often these days perceived as being strange or awkward. Yet repeatedly, it was emphasized how the smallest effort can actually go the longest in terms of providing a friendly environment.

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            Whoever you are, take the time while walking around campus to stop, and engage with others. One of the selling points of our university is the chivalry and overall kindness of the community. I propose we start to focus on proving this theory, and exemplifying this trait of JMU beyond the action of merely holding a door. To honor the cliche quite literally, "walk the talk." We can provide an environment that is inclusive to all, as a diverse and engaging space. All of this can be made possible by withholding our preconceived notions of awkwardness. The underlying request of JMU's hidden faces can be answered, It just takes a slight conscious effort.

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